AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

Locating local internet providers AT&T has an existing sprawling mobile network and offers a traditional, 4G LTE fixed wireless internet option, but it held back on its 5G home internet service ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...