“This is the worst company I have ever had the misfortune to deal with,” one reader wrote. Another said: “It’s totally impossible to get any sense out of British Gas.” In the 18 months to July last ...

British Gas, OVO, EDF, EON and Octopus customers who do NOT own a smart meter have been warned. UK households who don't have a smart meter have been warned they could be having needless arguments ...

Customers of every major energy supplier including British Gas EDF, EON ... s because - unless you have a very accurate working smart meter that’s updated instantly - the energy firms use ...

Its PeakSave scheme gives some smart meter customers 50% off electricity between 11am and 4pm on Sundays. Based on a survey of 2,618 British Gas customers carried out in September-October 2024, and a ...

Watchdog Which? has named the best and worst energy providers in an annual survey. Octopus Energy, Utility Warehouse and 100Green were named the best energy providers. Whilst British Gas, Scottish ...

The Which? research criticised British Gas – which made a record £750m profit in 2023 – for its smart meter offering and complaints process. British Gas came joint last place with Ovo Energy ...

Customers of British Gas, OVO, EDF, EON and Octopus who adhere ... This could be a special two-rate (or 'dual-rate') meter, or a smart meter capable of offering different rates at different ...

Three suppliers have been crowned as Which? Recommended Providers - but some of the biggest energy firms, including British ...

s behind-the-scenes assessment of supplier practices, British Gas also performed poorly for the volume of customer complaints it received in the first half of 2024 and for how efficiently it resolved ...