The AI Voice Agent from GoldSmith Labs uses advanced artificial intelligence to handle up to 10,000 calls per hour—a complete ...

When I made an A.I. voice clone and released it in the world, I thought I could fool friends and thwart telemarketers. But ...

The temptation to treat AI as a human-like partner is real — and that’s where the risk of anthropomorphism comes in.

A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and what to ...

While many fear that AI could replace the human touch in various fields, two areas that remain firmly within the human domain ...

Good Morning Britain star Rob Rinder didn't hold back when he was asked for his opinion on a new change to hit ITV talent ...

Good Morning Britain's Rob Rinder didn't mince his words when he weighed in on a new twist to ITV's The Voice. On Friday's ...

On Sept. 30th, Michael Bernstein, an associate professor of computer science at Stanford University, presented a talk at the ...

Few older Africans participate openly in the lesbian, gay, bisexual, and transgender (LGBT) rights movement. But Francisca ...

Weather professionals are trying hard to convey the impact of storms such as Milton and Helene in the midst of increasing ...

I’d started that day – a year ago today – with a high level of optimism that Australia would get this right. How wrong I was.

Teacher Kim Hurd says that human rights education teaches tolerance and respect and combats discrimination. This essay is ...