We had to make a decision to pivot.” Customers have complained about the deteriorating condition of the windows ...

NJ Transit will accelerate replacement of opaque multilevel train windows to have them replaced with new ones by 2028.

Details on how the negotiations between the Brotherhood of Locomotive Engineers and Trainmen and NJ Transit have been scant ...

"We take the feedback that our customers give us very, very seriously. Franck Beaumin, our customer advocate, focuses a lot ...

NJ Transit CEO Kris Kolluri said plans to build a new bus terminal at MetLife Stadium have been scrapped in favor of temporary bus infrastructure.

On Wednesday, officials with NJ Transit announced a plan to speed up efforts to replace windows on all of its multilevel rail cars. The mass transit provider hopes to replace over 13,000 windows by ...

New Jersey Transit wants riders to see their commute differently. That is, through new windows. “This is one issue that comes ...

NJ Transit will speed up efforts to replace damaged windows on its multilevel railcars, cutting the time to complete to three ...

Part of the initiative will now have customer care ambassadors -- wearing bright orange shirts and vests -- located at Newark ...

NJ Transit CEO Kris Kolluri says the initiative is part of a larger effort to improve the customer experience, which also includes modernizing the agency's fleet of buses and trains. Is that a ...

The head of NJ Transit says South Jersey needs the Glassboro-Camden train line to spur economic growth of the region's "eds ...

In his final budget proposal, Democrat Phil Murphy calls for replacing old and unreliable buses and rail cars.