In this exclusive interview, Total Retail speaks with Nikki Baird, vice president of strategy and product at Aptos, to ...

Retailers that embrace AI-powered pricing will not only protect their margins but will also build stronger customer loyalty ...

A survey by Vonage found that 75 percent of consumers are comfortable with AI-powered customer support in retail — among the ...

Agentic AI is the latest iteration in the AI hype cycle, but it's already a very real thing delivering real, disruptive ...

To move forward, DTC marketers need to expand beyond the walled gardens and embrace a broader set of channels: programmatic ...

Context 1: “On-the-Go Shopper Near the Store.” A customer is physically near a grocery store around 7 p.m. They're searching ...

AI is reshaping e-commerce loyalty programs into dynamic ecosystems. Learn how personalized rewards, real-time engagement, ...

As consumer expectations continue to rise, retailers can no longer afford to ignore AI's potential impact on their payment ...

Small businesses can now compete with big tech through new digital advertising platforms like Universal Ads and PubMatic.

Predictive AI is reshaping loyalty programs with real-time personalization and smarter rewards. Learn how brands can drive ...

Nike announced a series of leadership changes and restructuring, including the retirement of its current president of ...

The new PCI DSS 4.0 rules change everything for e-commerce merchants. Discover how to defend against client-side threats and ...