In this exclusive interview, Total Retail speaks with Nikki Baird, vice president of strategy and product at Aptos, to ...

Context 1: “On-the-Go Shopper Near the Store.” A customer is physically near a grocery store around 7 p.m. They're searching ...

Retailers that embrace AI-powered pricing will not only protect their margins but will also build stronger customer loyalty ...

A survey by Vonage found that 75 percent of consumers are comfortable with AI-powered customer support in retail — among the ...

To move forward, DTC marketers need to expand beyond the walled gardens and embrace a broader set of channels: programmatic ...

Agentic AI is the latest iteration in the AI hype cycle, but it's already a very real thing delivering real, disruptive ...

AI is reshaping e-commerce loyalty programs into dynamic ecosystems. Learn how personalized rewards, real-time engagement, ...

As consumer expectations continue to rise, retailers can no longer afford to ignore AI's potential impact on their payment ...

Predictive AI is reshaping loyalty programs with real-time personalization and smarter rewards. Learn how brands can drive ...

The new PCI DSS 4.0 rules change everything for e-commerce merchants. Discover how to defend against client-side threats and ...

There are several ways better connected product data — and flexible infrastructure — can help brands and retailers stay agile ...

Nike announced a series of leadership changes and restructuring, including the retirement of its current president of ...