The healthcare delivered in high-income countries is riddled with defects in value. One in 10 patients experiences harm when ...

In this issue of BMJ Quality & Safety , Hampton and colleagues report a process evaluation of an intervention trial intended ...

Objective To assess the association of county-level bias about black and white people with patient experience, influenza ...

1 Division of Health Services Management and Policy, College of Public Health, The Ohio State University, Columbus, Ohio, USA 2 Department of Surgery, The Ohio State University Wexner Medical Center, ...

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4 Danish Society for Patient Safety, Hvidovre Hospital, Hvidovre, Denmark Correspondence to: P Knudsen Pharmakon a/s, Danish College of Pharmacy Practice, DK-3400 Hillerød, Denmark; ...

1 Director, Quality & Productivity Laboratory, MIME Department, 334 Snell Engineering Center, 360 Huntington Avenue, Northeastern University, Boston, MA 02115, USA 2 Director, Quality Resource ...

Education and training are important elements in patient safety, both as a potential contributing factor to risks and hazards of healthcare associated injury or harm and as an intervention to be used ...

Background Achieving high levels of patient satisfaction requires hospital management to be proactive in patient-centred care improvement initiatives and to engage frontline clinicians in this process ...