Talkdesk applies agentic AI automation to bank and credit unions' customer service and support workflows to seamlessly uplevel customer experience ...

Knowledge Domains enhance knowledge management systems by enabling tagging, improving search accuracy, supporting web navigation, facilitating semantic fingerprinting, and more ...

Avaya Infinity transforms fragmented experiences into authentic connections that nurture relationships and build loyalty ...

AI agents execute complex, multi-step tasks, empowering teams to respond faster, smarter, and with greater strategic precision ...

Contegra works with Fortune 500 and other dtSearch developer customers to tailor instant concurrent search implementations across terabytes of online and offline data ...

BCN, a leading managed network and technology solutions provider, is debuting the BCN Cloud Voice Call Center, a centralized, secure platform transforming call center complexity, cost, and security.

Vertesia, a low-code platform for developing, deploying, and managing specialized generative AI (GenAI) applications, announced that Hashgraph is leveraging Vertesia’s platform—accelerating the ...

Tapping into the value of unstructured content is an ongoing goal for many organizations navigating the expanse of their data estates. Through technologies such as natural language processing and ...

Beeline AI is powered by one of the largest and most diverse proprietary data sets in contingent labor to redefine workforce management and offer businesses an intelligent, efficient, and secure platf ...

Octolane, which provides an AI-driven CRM that automates sales actions and CRM updates, is announcing the results of its seed funding round, having raised $2.6 million.

Certinia, the platform for service business, is unveiling its Spring ‘25 release, complete with AI-powered capabilities that unlock value, increase productivity, and enhance workflow visibility. With ...