AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...
Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...
The AT&T Guarantee also promises same-day or next-day fiber technician availability to resolve issues. If AT&T fails to ...
Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...
According to Dell'Oro Group, 61 network operators in 34 countries have been using 5G SA networks since 2020. The research director at Dell'Oro, Dave Bolan, says that besides the U.S., countries using ...
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
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AT&T now guaranteeing refunds for loss of serviceAnnounced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
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