AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Those with T-Mobile service in the Los Angeles area will be able to stay connected through SpaceX's Starlink satellite ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...