The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than 20 minutes or wireless outage of more than one hour. If a customer calling ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber connectivity for 20 minutes, the company will refund the cost of a day’s ...

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

AT&T recently announced a new initiative to refund customers who experience service outages. Believe it or not, AT&T is the ...

AT&T has shuttered its 5G broadband offerings in "protest" over a New York law that mandates affordable plans for low-income ...