Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T Guarantee will launch on January 9, offering connectivity customers can depend on. In the event of a network ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...