AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Additionally, AT&T will work with small business customers to make things right by connecting them with technic ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.

The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small ...