Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

Major telco API joint venture appoints CEODutch operator Odido gets closer to an IPOSigve Brekke set for key telecom role in ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Additionally, AT&T will work with small business customers to make things right by connecting them with technic ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.

The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small ...

AT&T is the leading NG911 Service Provider in the United States with direct contracts covering a population of over 80 million and a market share of approximately 30%. SAN ANTONIO, Jan.