AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...