AT&T to communicate more openly and efficiently about service outages, even offering customers credit. Facebook Marketplace ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T has announced its new AT&T Guarantee customer service initiative offering “an elevated experience focused on ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

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