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Global enterprises outsource contact center functions for cost and technology, though contract values are down, an ISG ...

An ISG Provider Lens™ report for Brazil finds that intensive use of technology has significantly changed contact centers in ...

Some say our eyes are a window to the soul and one tech company is taking that notion further with next-generation contact ...

AI-powered systems and real-time analytics can improve the contact center agent experience, ISG Provider Lens™ report says ...

Companies in Australia are outsourcing contact centers to access technologies and improve the user experience, an ISG ...

Held in partnership with the Korean Association of Paediatric Ophthalmology and Strabismus (KAPOS), the event will focus on ...

Shares of contact lens supplier Bausch + Lomb ($BLCO) are surging in today’s trading amid news of a potential acquisition.

ISG Provider Lens™ reports will evaluate providers of mainframe optimization services, MFaaS and support for migrating ...

As the federal government announces a rule to eliminate all lead pipes within the next decade, tests by the Water ...

Kodano Group secures €9M investment for European expansion and development of its optical lens lab, strengthening retail and e-commerce presence.

The increasing use of tissue clearing techniques underscores the urgent need for cost-effective and simplified deep imaging methods. While traditional inverted confocal ...