Air Canada and WestJet have landed near the bottom in this year’s J.D. Power North America Airline Satisfaction Study, showing that passengers aren’t too happy—no matter which class they’re flying in.

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — ...

Airline satisfaction improves in 2025 as Oklahoma airports upgrade facilities and U.S. air travelers report fewer delays and ...

The transportation secretary unveiled a broad proposal to overhaul the country’s aging system that manages some 45,000 ...