If a viral consumer complaint is met with an inadequate response, a minor issue can become something more potentially ...

More Buncombe County customers are calling News 13 to say that the the FCC Environmental Services is missing their waste pick ...

Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here. ••• I’ve been a journalist for a long time, which makes a person overexposed and jaded, and for ...

When a luggage wheel split open just three weeks after I purchased the large suitcase for $68, I tried to return it to ...

There are ways to minimize the confrontation and friction of a complaint, and turn it into a positive result for both the ...

If you find a pile of trash and other debris at a vacation rental when you arrive, report it immediately. If you don’t, you ...

The new federal lead and copper rules require the replacement of lead pipes within 10 years. The administrator for water at ...

Time-travelling drama about the Japanese American legends of US military history.

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