Digital transformation in the Caribbean is facing delays, primarily due to a shortage of skilled workers needed to integrate ...

Argentina's deepening economic crisis is driving millions into poverty, with the latest government data revealing a stark ...

BPO Horatio has expanded its operations in the Dominican Republic by adding 600 more seats to its new facility in Santo ...

Guyana didn't work out as itel CX expected. The company stated that its business in the country did not meet expectations, ...

We recommend eight documentaries that provide deep insights into what's really going on in Latin America and the Caribbean ...

The revenue of Ibex in the nearshore shrunk 7.8% over the past year as its US clients mull over a complicated macro landscape ...

Everise has acquired the healthcare division of Continuum Global Solutions (CGS), a portfolio firm of US equity firm Skyview ...

Chilean call center provider CallSouth is set to close its operations after declaring bankruptcy due to a shortened workweek.

Contracts and long-term business relationships are hard to come by in today’s economy, and many nearshore service providers are willing to endure too much in order to secure them. We recently wrote ...

Tech and cybersecurity services firm Teknowledge opened a delivery center in San Salvador (El Salvador), planning to invest US$20 million and create 200 jobs by year’s end. This is El Salvador’s ...