Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...

Connecticut State Police arrested a Stafford woman who they say tried to hack into a customer's AT&T account. A Stafford woman has been arrested after trying to hack into a customer's AT&T account, ...

The iPhone has turned 17 this year, and it was a groundbreaking device in 2007. Read our take on how the iPhone ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

A Stafford woman is accused of conducting a fraud scheme through AT&T, according to state police. Katie Ann Barnaby, 35, was ...

In a shocking breach of customer privacy, AT&T said in April 2024 that almost all of the data of its cell customers had been ...