Verizon Communications Inc. VZ recently achieved a significant 5G network speed breakthrough with a 5.5 gigabit per second ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T has announced its new AT&T Guarantee customer service initiative offering “an elevated experience focused on ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Lauren elaborates and explains how she discovered the company while watching a video. After contacting them and taking advantage of a promotion, she was able to bring her bill down from $90 to $30.

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T Guarantee will launch on January 9, offering connectivity customers can depend on. In the event of a network ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...