AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Gideon Kibet had just stepped off a bus on Christmas Eve when four masked men surrounded him and forced him into a car. The ...

The last thing you want to see after a trip is a phone bill full of roaming fees. Here's how to use your phone stress-free ...

It's been a long time coming, but Verizon and AT&T are reportedly at the point where their 5G SA networks are almost ready ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

Oct 3, 2024 OpenSignal has released its latest annual ranking of 5G networks worldwide. T-Mobile USA and Puerto Rico came in ...

Remember when roaming costs were sky-high and unreliable connections were the norm? The struggle to stay connected is now a ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...