The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

AT&T asked for permission to end copper wire landline service by Sept. 15 for the rural Oklahoma towns of Bessie, ...