AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

Tens of thousands of Californians have been displaced and many have lost their homes as rampaging wildfires scorch the Los ...

It's been a long time coming, but Verizon and AT&T are reportedly at the point where their 5G SA networks are almost ready ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

Actor James Woods fought back tears Wednesday during an interview with CNN as he talked about the devastation in the ...

Oct 3, 2024 OpenSignal has released its latest annual ranking of 5G networks worldwide. T-Mobile USA and Puerto Rico came in ...

According to Dell'Oro Group, 61 network operators in 34 countries have been using 5G SA networks since 2020. The research director at Dell'Oro, Dave Bolan, says that besides the U.S., countries using ...

The AT&T Guarantee also promises same-day or next-day fiber technician availability to resolve issues. If AT&T fails to ...