Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...

The AT&T Guarantee will set a new bar in customer experience covering network, customer care and offers for consumers & small ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.