A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

A former AT&T employee was arrested for adding unauthorized phone and tablet lines to at least one customer’s account for ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

Katie Ann Barnaby was arrested in Stafford after police said she manipulated a customer's account without permission to boost ...

Switching wireless providers isn't easy. Although there are three major networks in the US, the actual number of wireless carriers and plans is significantly higher. Sifting through this big, ...

Autopay is a convenient way to manage regular household bills. It’s simple. You authorize your creditor to take what’s due ...

Trey D. Bell, 34, of Pittsburgh, waived his preliminary hearing Friday in Mahoning County Area Court in Canfield on charges of aggravated robbery, kidnapping, receiving stolen property and possessing ...

Kenneth Littlejohn appeared in a Canfield court on Friday, where he pleaded guilty to an amended charge for receiving stolen ...

In the past, I worked in several places that specialized in selling second-hand electronics, and part of that included buying ...