In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
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AT&T now guaranteeing refunds for loss of serviceAnnounced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...
AT&T asked for permission to end copper wire landline service by Sept. 15 for the rural Oklahoma towns of Bessie, ...
AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
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