and preventing households from monitoring their energy consumption. British Gas has the largest percentage of inactive smart meters among all major providers. The company is closely followed by ...

Some energy suppliers will give you emergency credit to top up your meter and you can choose how to pay it back at a later ...

Energy firms ... One in ten smart meters are in "dumb mode" and do not send readings, it has been warned. New data from industry regulator Ofgem shows British Gas has the highest proportion ...

Smart meters enable people to monitor their electricity and gas use The way smart energy meters work in northern England and Scotland is causing issues for customers, BBC Panorama has been told.

following the British Gas revelations. Utilita, which is a specialist prepayment energy supplier and has the majority of its 827,000 customers on smart meters, said it had suspended installing ...

British Gas has lost its crown as Britain’s largest household energy supplier after being overtaken by Octopus Energy. Octopus serves 12.9m household accounts, according to industry analyst ...